U-Connect, Inc. – Business Consulting and Business Coaching
The Core Business Consulting and Training Areas
Franchise Consulting Solutions
U-Connect Franchise Consulting Solutions will DEVELOP and BUILD consistent policies, procedures, training, and the infrastructure for your new or existing franchise. We provide the turnkey operations your franchisees and YOU, the Franchisor, have been looking for!
Sales Coaching Online Course
Sales Coaching!
When you enroll for the Complete Sales Course you will get:
- An Interactive workbook-providing a play-by-play script along the way!
- Learning Checks Points – to reinforce each step along the way.
- Real life examples bringing the course to life!
- A tried-and-true Model – The Why-Buy Model for Success!
- H.E.L.P – Guaranteed solution to any Objections you run into in the sales process.
In this simple 7 Chapter Course you will be able to quickly close sales now. Don’t wait to learn the secrets to the sell. You will have everything you need to close sales now AND have a consistent model to plug into for every client meeting you have.
Use the button above or this link below to see the course curriculum and register.
Here is the Intro to Sales Coaching – How to Sell!
Sales Coaching FREE Mini Course!
You’ve got it!! Here is your FREE Mini Course – starting with Part II of the Sales Coaching Course.
An Online Customer Service Skills Course
Customer Service Skills- The Shift!
Customer Service does not reside on an island – it is a living breathing part of your company. Every conversation, every emotion and every transaction must imbibe these skills. Without exceptional customer service you will be like every other company out there.
What makes your company unique? How about something as simple as CONSISTENTLY working through and helping every client/customer with their issue until it is completely resolved.
Sounds simple doesn’t it? How many companies actually do this? Far and few between. Be the company that makes the SHIFT now and you will see employee and customer satisfaction excel!
In this Dynamic Online eLearning Program, your teams’ skills will evolve quickly and simply. You can easily take this program and virtually hold team or company meetings on each aspect of the online course. You can even download a piece at a time and teach others in small chunks of time.
Keep in mind – if you need help coaching your teams – We’re here for you. We provide individual as well as team coaching to increase results quickly and easily for all.
Here is the Intro to Customer Service Skills – The Shift!
What U-Connect Solutions clients are saying…
“… Holly provided fantastic consultation and training to the team in Austin during their startup phase and continued while engaged in my transition. She is also a fantastic facilitator and executive coach/counsel”.
David Sutter
COO Pulse Performance Franchising
“Holly Katko built our Franchise Operations Manual to establish the foundation for our franchisees in addition to helping our franchises initiate a successful start. Her skills in meeting facilitation and Leadership Training and Sales Training would help any franchise or company get to the next level in culture, leadership and sales. Thank you Holly!”
JD Busch CFE, CFC
CEO “Chief Energy Officer” at Pulse Performance
Improving Sales by Design
Looking for more clients? Looking for new sales with current clients? Yes, more is better – by design! What’s the other four letter word for sell?…”Help” We will show you the most effective methods to close the deal AND how to create the dynamic sales team!
Exceptional Customer Experience
Exceptional Customer Service is possible for every organization. Do you want long-term relationships with your clients? Than build it! How? Simple! Listen and they will come! Create customer touch points and find your competitive edge through The Customer Experience.
Management Consulting and Training
Leaders breathe the mission, vision, and values into the organization every day by setting the standards and creating an accountable team ready for success. Creating strong leadership skills are critical to establishing the effective management team.
Strategic Planning and Facilitation
As a facilitator, U-Connect provides direction and support for the organizer, so everyone can fully participate and put into place actionable plans. U-Connect encourages full participation and collaboration between all parties to ensure workable outcomes that can be implemented immediately.
Franchise Training = Franchise Development
U-Connect’s Franchise Training starts with the model that has been provided by the Franchisor. We work within this model to strengthen the core of the company. Building a culture of learning and improvement is critical in Franchise Development and to the success of any company.
Situational Leadership® II Training
Situational Leadership® II (SLII) is the most widely taught leadership model in the world. SLII creates a shared process, language, and model for building leadership across all levels of an organization.
Management Essentials® Training
In Management Essentials, participants are introduced to the three secrets of successful managers: Goal Setting, Praising, and Redirecting. The program develops those secrets into a conversation framework that is easy for managers to understand and master.
From the Blog
Sales Coaching – Assuming the Sale
Sales Coaching - Assuming the Sale
I want to share with you one of the most powerful ways in the world to close a sell.Don’t do it!
You should never have to close a sell, the sell should close itself. What do I mean by that?
Sales Strategies – just considering the WHY isn’t enough
The why behind the buy – just considering the WHY isn’t enough – you need to fully understand and empathize with your client. Feel their passion and their need for results.
Developing Leadership Skills – Do unto others…
As a leader – it is very important to understand that your actions speak AS loud as your words. People listen to...
Leadership – Steps to Understanding
This is the first step to stronger Leadership – Understanding Yourself. So many times as new managers we are promoted into a position because of our excellent performance in another area. What we don’t understand is...