UConnect Solutions, Inc.

Business Consulting and Business Coaching

The Core Business Consulting and Training Areas

Franchise Consulting Solutions

Franchise Consulting Solutions

UConnect Franchise Consulting Solutions will DEVELOP and BUILD consistent policies, procedures, training, and the infrastructure for your new or existing franchise.  We provide the turnkey operations your franchisees and YOU, the Franchisor, have been looking for!

Mastering Fundamentals of Franchise Success

On this podcast episode, Holly Katko of UConnect Solutions explains the crucial aspects of building a strong foundation for franchise success. We explore the integration of key components like the Operations Manual, incorporating the Franchise Disclosure Document (FDD) and Franchise Agreement (FA). Additionally, we emphasize the significance of a well-defined management team aligned with overarching goals and Key Performance Indicators (KPIs) to ensure a strategic and focused approach for franchise prosperity.


A Leadership Online Course
Leadership Mastery

The Five Leadership Skills to Success!

Now it’s your turn to succeed!

TOOLS!  This is not just a rah-rah session on Management and Leadership – this program will provide valuable tools for you to use and share with your team.  One-stop – all the tools you need in one place to make your team shine and excel!

Whether you are an organization, or an individual looking to build or revamp your leadership skills, this Leadership Mastery Certification program is for you.

Managers and Leaders breathe the mission, vision, and values into their organization every day. By setting the standards and creating an accountable team, you are ready for success.

Venture into the easiest program you will ever find to bring YOU, your team and your company to the next level.

This program will transform your leadership skills into a simple, organized structure that can be repeated time and time again.

Just 5 steps to the ultimate goals of growth and leadership. You will take a trip through time as we reconstruct the Memorial Bridge!

WHAT?! How does that relate to leadership?

Soon …you’ll see, as we build our leadership skills from the ground up.

Here is the Intro to Leadership Mastery


Sales Coaching Online Course
Sales Coaching!

How to Close Sales! DO IT NOW!
In this Sales Coaching Course, you will discover the Why Behind the Buy.  If you truly believe in the product or service that you are offering, then you will want to make sure that every single person or company that is attracted to your product truly understands and believes in your ability to help them and their company get to the next level in what they are doing.  No buyers remorse here!

When you enroll for the Complete Sales Course you will get:

  • An Interactive workbook-providing a play-by-play script along the way!
  • Learning Checks Points – to reinforce each step along the way.
  • Real life examples bringing the course to life!
  • A tried-and-true Model – The Why-Buy Model for Success!
  • H.E.L.P – Guaranteed solution to any Objections you run into in the sales process.

In this simple 7 Chapter Course you will be able to quickly close sales now.  Don’t wait to learn the secrets to the sell.  You will have everything you need to close sales now AND have a consistent model to plug into for every client meeting you have.

Use the button above or this link below to see the course curriculum and register.


Here is the Intro to Sales Coaching – How to Sell!

Sales Coaching FREE Mini Course!

You’ve got it!! Here is your FREE Mini Course – starting with Part II of the Sales Coaching Course.


An Online Customer Service Skills Course
Customer Service Skills- The Shift!

Customer Service Skills for the Exceptional Customer Experience! Business Growth.
So what do we mean by “The Shift!” Simply put you can’t improve in Customer Service until you SHIFT.  Shift the way you are thinking.  Shift the way you are responding. Shift your actions and reactions to match your Mission, Vision and Values.

Customer Service does not reside on an island – it is a living breathing part of your company.  Every conversation, every emotion and every transaction must imbibe these skills.  Without exceptional customer service you will be like every other company out there.

What makes your company unique?  How about something as simple as CONSISTENTLY working through and helping every client/customer with their issue until it is completely resolved.

Sounds simple doesn’t it?  How many companies actually do this?  Far and few between.  Be the company that makes the SHIFT now and you will see employee and customer satisfaction excel!

In this Dynamic Online eLearning Program, your teams’ skills will evolve quickly and simply.  You can easily take this program and virtually hold team or company meetings on each aspect of the online course.  You can even download a piece at a time and teach others in small chunks of time.

Keep in mind – if you need help coaching your teams – We’re here for you.  We provide individual as well as team coaching to increase results quickly and easily for all.

Here is the Intro to Customer Service Skills – The Shift!


What UConnect Solutions clients are saying…

Holly Katko with Uconnect Solutions has been absolutely instrumental in the franchising of our business. She has gone above and beyond in every way. To start, we hired her for assistance with the creation of our operations manual. Not only has she provided guidelines and guidance for that, she has connected us with many people who were all a necessary part of the franchising process. Holly has been on every meeting, and has always made time when we asked. If you are franchising, or need help with operations and processes in your business, look no further. 10 out of 10 stars.

Reece and Kelly
Teeth Whitening Center

Holly provided fantastic consultation and training to the team in Austin during their startup phase and continued while engaged in my transition. She is also a fantastic facilitator and executive coach/counsel.

David Sutter
COO Pulse Performance Franchising

Holly Katko built our Franchise Operations Manual to establish the foundation for our franchisees in addition to helping our franchises initiate a successful start. Her skills in meeting facilitation and Leadership Training and Sales Training would help any franchise or company get to the next level in culture, leadership and sales. Thank you Holly!

CEO  “Chief Energy Officer”  at Pulse Performance

Leadership and Management Training

Management Consulting and Training

Leaders breathe the mission, vision, and values into the organization every day by setting the standards and creating an accountable team ready for success. Creating strong leadership skills are critical to establishing the effective management team.

Sales Training

Improving Sales by Design

Looking for more clients? Looking for new sales with current clients? Yes, more is better – by design! What’s the other four letter word for sell?…”Help” We will show you the most effective methods to close the deal AND how to create the dynamic sales team!

Customer Service Training

Exceptional Customer Experience

Exceptional Customer Service is possible for every organization. Do you want long-term relationships with your clients? Than build it! How? Simple! Listen and they will come! Create customer touch points and find your competitive edge through The Customer Experience.

Customer Service Training

Public Speaking Training Program

Public speaking is essential in both personal and professional realms, yet many struggle with anxiety and fear when facing an audience. To address this challenge, we put into place a comprehensive training program focused on building confidence and honing public speaking skills.

Customer Service Training

Strategic Planning and Facilitation

As a facilitator, UConnect provides direction and support for the organizer, so everyone can fully participate and put into place actionable plans. UConnect encourages full participation and collaboration between all parties to ensure workable outcomes that can be implemented immediately.


SLII® Training

SLII® is the most widely taught leadership model in the world. SLII® creates a shared process, language, and model for building leadership across all levels of an organization.

Management Essentials® Training

In Management Essentials, participants are introduced to the three secrets of successful managers: Goal Setting, Praising, and Redirecting. The program develops those secrets into a conversation framework that is easy for managers to understand and master.

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