Online Certification Courses
All the tools you need, in one place.
Self-paced, tool-rich programs you can complete on your own or roll out across your whole team.
Leadership
Leadership Mastery
The five leadership skills to success. Not a rah-rah session — a simple, repeatable structure that brings you, your team, and your company to the next level.
- The 5-step Bridge model
- Mission, vision & values in action
- Tools to build an accountable team
- Leadership certification
Sales
Sales Mastery
The Why Behind the Buy. Discover how to close sales now with a tried-and-true model and a guaranteed approach to handling any objection.
- Interactive play-by-play workbook
- The Why-Buy Model for Success
- H.E.L.P. objection framework
- 7 chapters · real-life examples
Customer Service
Customer Service — The Shift!
You can’t improve customer service until you SHIFT — the way you think, respond, and act. A dynamic eLearning program your team can take in small chunks.
- Align service to mission & values
- Build lasting customer loyalty
- Virtual team-meeting ready
- Optional team coaching
How It Works
Learn it. Apply it. Certify it.
Self-paced learning
Every course is broken into short, focused chapters you can complete on your schedule — solo or as a team exercise in your regular meetings.
Tools you keep
Workbooks, models, and frameworks built for real use — the same tools UConnect brings into hands-on consulting engagements.
Team rollout ready
Roll a course out across your whole organization and add optional team coaching to lock the habits in.
Bring your whole team?
Ask about team enrollment and customized training built around your operation.