Six Rules for Customer Service

These six rules for customer service are critical to maintaining a high level of customer service satisfaction. Holly Katko discusses what it takes to
establish strong client relationships.

About the Author: Holly Katko

Holly Katko, CEO of U-Connect, Inc., develops consulting and training programs on topics such as Leadership Development, Selling to the Need, Extreme Customer Service, and Soft Skills Identification. U-Connect, Inc. started in the year 2000, is nationally recognized for it’s business consulting and business coaching. “All of our training and workshops are customized based on the clients needs which means a win for our clients, a win for their team members, and a win for us!”